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Savon Naturel Maison

Privacy Policy

Protection of personal data

​​ is committed to ensuring that the collection and processing of your data, carried out from the site, comply with the general data protection regulations (RGPD) and the Data Protection Act. , we are concerned about respecting the privacy of our visitors, customers and users.


This privacy policy is based on EU Data Protection Regulation 2016/679 (GDPR) as well as your informed consent. Its purpose is to inform you about the processing of your personal data.


This confidentiality policy only applies to information collected by this site, reduced to what is strictly necessary. If you communicate links to other sites, you understand that we cannot guarantee that these sites apply the same policy as us in terms of respect for privacy, which is why we urge you to read the confidentiality policies. websites that you may visit from it to ensure that your personal data is respected.

We reserve the right to modify this privacy policy at any time, such modifications taking effect immediately. With each new use of this site, you submit to the confidentiality policy in force. Also, we invite you to re-read this page regularly in order to maintain your consent.

Before accessing our website, please read this policy and make sure that you fully understand our practices regarding your Personal Information. 

If you read and fully understand this Privacy Policy, and continue to object to our practices, you should immediately exit and cease all use of our website.  


If you have a question or concern regarding this policy, please contact us at the following address:

Personal data : any information relating to an identified or identifiable natural person, that is to say who can be identified, directly or indirectly, by reference to an identification number or to an or several elements of its own.

Processing of personal data : any operation or set of operations relating to such data constitutes a processing of personal data, whatever the process used, and in particular the collection, recording, organization, the conservation, adaptation or modification, extraction, consultation, use, communication by transmission, distribution or any other form of provision, reconciliation or interconnection, as well as the locking, erasure or destruction.




For Personal Data collected as part of an order on this site, the person responsible for processing Personal Data is Laetitia Labrota.

As responsible for processing the data it collects, it undertakes to comply with the framework of the legal provisions in force. It is their responsibility in particular to establish the purposes of their data processing, to provide their prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a compliant processing register. to reality. Whenever processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which it processes them.


USE OF PERSONAL DATA COLLECTED may process all or part of the data:

  • to allow navigation on the Site and the management and traceability of services and products ordered by the user: connection, personal data, use of the Site;

  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash);

  • to improve navigation on the Site: connection and usage data via cookies (see our cookies policy)

  • to conduct optional satisfaction surveys: email address;

  • to carry out communication campaigns (sms, email): phone number, email address.

The e-boutique, does not sell your personal data. They are only intended for the processing of orders made to it, for sending information (newsletters) or for statistical and analytical purposes.



To meet its legal obligations or in order to have the necessary elements to assert its rights, may archive the data under the conditions provided for by the regulations.

Thus, the personal data collected by relating to the identity and contact details of its Users are archived for a maximum period of 2 (two) years after their collection by the controller or the last contact from the 'Prospect user.


In accordance with current European regulations, Users have the following rights:

  • right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of User data right to block or erase User personal data (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited

  • right to withdraw consent at any time (article 13-2c RGPD)

  • right to limit the processing of User data (article 18 RGPD)

  • right to oppose the processing of User data (article 21 GDPR)

  • right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)

  • the right to define the fate of Users' data after their death and to choose who will have to communicate (or not) their data to a third party that they will have previously designated

As soon as becomes aware of the death of a User and in the absence of instructions from him, undertakes to destroy his data, unless their conservation is necessary for evidentiary purposes or to meet a legal obligation .

If the User wishes to know how the Company uses his Personal Data, request to rectify them or oppose their processing, the User can contact the person in charge in writing at the following address: - Laetitia Labrota
Building P Rue Robert Caumont 33049 Bordeaux Cedex

In this case, the User must indicate the Personal Data that he would like to see corrected, updated or deleted, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed by law, in particular with regard to the conservation or archiving of documents. Finally, Users can file a complaint with the supervisory authorities, and in particular the CNIL (


NON-COMMUNICATION OF PERSONAL DATA refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "unsuitable" by the European Commission without first informing the customer. However, remains free to choose its technical and commercial subcontractors on the condition that it presents sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n ° 2016-679). undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons.

However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of, it must, as soon as possible, inform the Customer and notify him of the corrective measures taken. In addition, does not collect any “sensitive data”.


Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of are mainly the persons of our customer service.

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