Terms of Sales

IDENTIFICATION

Company name: SAS LA COPHENA NEGOCE ET CONSULTING
Headquarters: Rue Robert Caumont IMM P 33000 Bordeaux
Siren number: 880 742 705
E-mail: contact@lacophena.fr
Website : https: // Yatamani /

INTRODUCTION

These general conditions exclusively govern the contractual relations between SAS LA COPHENA NEGOCE AND CONSULTING, distributor of the YATAMANI brand and any person consulting the Yatamani site or wishing to purchase one of the products offered on this site. These conditions apply to the exclusion of all other conditions, in particular those which are in effect for in-store sales. By browsing Yatamani or ordering one of the products offered on this site, the Customer agrees to be bound by these conditions which apply to any offer, order and agreement between the customer and the company, as well as to any operation necessary for their execution.

These conditions are accessible to everyone on the Yatamani merchant website. The Company reserves the right to modify these general conditions at any time, subject to these modifications appearing on its website.

1. PRICES

All product offers offered on the site are limited to Metropolitan France, Corsica, Monaco and the countries offered for delivery. Promotional offers are only valid within the limit of the period of validity of the offer concerned and of available stocks.

VAT is included in our prices at the currently applicable legal rate. The selling prices of products mentioned on our site are indicated all charges included, in euros. Shipping costs are not included in the prices displayed on our site. The other additional costs which may be charged to the consumer are indicated before the conclusion of the contract.

The selling prices of the products can be modified by Yatamani at any time. The prices of products that have been purchased when placing the order can no longer be changed.

The offers presented by Yatamani are valid while stocks last.

In the event of an order from a country other than mainland France, you are the importer of the product (s) concerned. For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding tax automatically on the invoice. Customs duties or other local taxes or import duties or State taxes may be payable. These rights and sums do not come under the jurisdiction of Yatamani. They will be at your expense and are your sole responsibility both in terms of declaration and payment to the competent authorities and bodies in your country.

We advise you to inquire about these aspects with your local authorities.

2. ORDER

Any order implies acceptance without restriction or reservation of these general conditions of sale. Any order implies acceptance of the prices and description of the items available for sale.

The customer placing an order on this site undertakes to have reached the minimum legally required age.

In accordance with the provisions of the Civil Code on the conclusion of online contracts, the contract will be concluded in French and only when you click on the button allowing you to confirm your order after viewing the details thereof and in particular its total price and have had the opportunity to correct any errors.

From the moment the buyer has registered his order by clicking on the "validate" icon, he is considered to have accepted knowingly and without reserve the present general conditions of sale, the prices, volumes and quantities of products. offered for sale and ordered.

Unless proven otherwise, the data recorded by zawadi.fr constitutes proof of all transactions made by Yatamani and its customers.

The contracts concluded on our website (data relating to your order and GTC in force on the day of your order) are archived for a period of 10 years. You can access archived contracts by sending a request by email to contact@lacophena.fr or by post.

3. PAYMENT

Shipping costs are calculated excluding discounts on the site and / or promotional code.

Payment for your purchases is made as soon as the order is registered:

By Credit Card (via secure and international Stripe platform)
By Paypal

The buyer guarantees Yatamani that he has the necessary authorizations to use the payment method he has chosen, when registering the order form.

Yatamani reserves the right to suspend or cancel any order and / or delivery, whatever its nature and level of execution, in the event of non-payment of any sum that would be due by the buyer or in the event of payment incident.

The products remain the property of SAS LA COPHENA NEGOCE ET CONSULTING until full payment of the price.

4. CHOICE OF PRODUCTS

The buyer having read the products and their characteristics, marketed by Yatamani, has under his sole responsibility and according to his needs as they have previously determined before any order, made his choice on the product (s) making the subject of his order. In addition, the buyer, knowing only the products he owns and uses, is the sole judge of the compatibility of the products ordered with those used by him.

5. DEADLINES

Our preparation times are one (1) working day to which must be added the Colissimo shipping time of 72 hours.
Delivery times will also be recalled during the order summary. These are only opposable subject to full payment of the price of the order by the Buyer.

In any event, and in accordance with the provisions of article L121-20-3 of the Consumer Code, the products ordered will be delivered within a maximum period of 30 days from the day following that on which the buyer registered his order, subject to full payment of the price.

6. RETENTION OF OWNERSHIP

The products remain the property of SAS LA COPHENA NEGOCE ET CONSULTING until full payment of the price.

7. RESPONSIBILITY

The products offered comply with current European legislation.

Yatamani cannot be held responsible for the non-performance of the contract in the event of out of stock or unavailability of the product due to a case of force majeure, disruption or total or partial strike, in particular of postal services and means of transport and / or communications.

Yatamani cannot be held responsible for any indirect damage that may arise from the purchase of the products.

Yatamani cannot be held responsible for any loss of data, files. It is the buyer's responsibility to take all necessary safeguards.

In the absence of instructions from the buyer relating to shipping, the seller reserves the right to have the goods transported as best as possible, without thereby incurring any liability. If it is impossible to transport the ordered goods inside the buyer's home due to inadequate means of access to said premises or because of their cramped nature, the seller may not under any circumstances be held responsible, unless expressly informed when ordering.

8. PARTIAL INVALIDITY

If one or more stipulations of these general conditions of sale are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will keep all their strength and reach.

9. AVAILABILITY

Our product offers and prices are valid as long as they are visible on the site, while stocks last. In the event of a temporary unavailability of a product after placing your order, we will inform you by email or by post as soon as possible.

In the event that one or more products are out of stock when the order is being prepared, your order or your product will be:

Or shipped offline and within a maximum of 30 days
Either the order will be canceled and you will be refunded using the same method of payment as your order.

10. DELIVERY

The products are delivered to the delivery address indicated during the ordering process.

In the event of an error entering the address indicated or of no complaint to the postal services within the time limit, Yatamani cannot be held responsible for this error.

Consequently, a second shipment of the package will be the responsibility of the customer.

Yatamani cannot be held responsible for the consequences due to a delay in delivery.

In the event of delivery difficulty, a maximum processing time of one month and one day may be necessary to process any complaints.

11. PRODUCT COMPLIANCE AND CLAIMS

If, after delivery, the product:

does not match the order,
has flaws
is damaged ...

The customer has the option of making a written complaint within 14 working days of delivery, posted by post. Any complaint made beyond this period will not be processed by our services and our responsibility will be released. No return of goods will be accepted if the customer has not contacted customer service beforehand.

If, after verification, we find that the non-conformity is proven, that it is not due to improper use by the customer, that the product does indeed come from our stock and that the good faith of the Customer is evident: a solution will be proposed. to satisfy the customer.

Products opened, damaged or soiled by the Customer are never refunded or exchanged.

In the event of abusive returns, the company reserves the right to refuse any subsequent order.

12. REIMBURSEMENT

Refunds of products in the cases referred to in article 11 will be made within a period of less than or equal to 30 days after receipt of the products by us.

The refund will be made either by credit to your bank account, or by PaylPal, or by credit note.

No cash on delivery will be accepted, whatever the reason.

13. NON WAIVER

The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general conditions of sale cannot be interpreted for the future as a waiver. to the obligation in question.

14. INTELLECTUAL PROPERTY

All texts, comments, works, illustrations and images reproduced on the Yatamani site are reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use subject to different or even more restrictive provisions of the Intellectual Property Code. Any total or partial reproduction of the Yatamani site is strictly prohibited.

15. WITHDRAWAL PERIOD

No right of withdrawal can be exercised by a buyer who is not a consumer.

In accordance with article L.121-21 of the Consumer Code, to exercise your right of withdrawal, namely not to wish to acquire without having to justify reasons, nor to pay penalties. The Buyer has a period of FOURTEEN (14) days from the date of receipt of his order to send his request for withdrawal via the form, notifying us of his decision to use his right of withdrawal by means of a declaration without ambiguity and specifying the products concerned by Email to the address contact@lacophena.fr.

The request will be recorded by the site and confirmed by sending an email indicating the procedure to be followed for the return of the product (s) concerned by the withdrawal which must be returned before the expiration of the period of fourteen days from notification of the request.

The customer bears the direct costs of returning the goods.

In the event of exercise of the right of withdrawal, SAS LA COPHENA NEGOCE ET CONSULTING will reimburse the product (s) concerned by the withdrawal, including delivery costs.

Likewise, for reasons of hygiene and health protection, All products which have been unsealed by the consumer after delivery are excluded from the right of withdrawal.

It is clearly understood by the Purchaser that the right of withdrawal on the returned product (s) cannot apply if in particular the latter has used his right outside the legal deadlines, if the recommendations specified above have not not fully followed, if the product (s) are not affected by the right of withdrawal, if the product (s) are not in their exact original condition and individual packaging intact, if the product (s) have been opened and present traces of use, if the product (s) have been damaged and, in general, if the product (s) are not in perfect condition for resale.

In the event of abusive returns, Yatamani reserves the right to refuse any subsequent order.